FAQ

EXPLORE FREQUENTLY ASKED QUESTIONS

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Welcome to the The Renaissance Apartments FAQs page. We understand that choosing the perfect place to call home involves a lot of questions. Here, we've compiled answers to some of the most common inquiries to help you make an informed decision. If you have additional questions or need further assistance, please don't hesitate to reach out to our friendly leasing team.

1. What Types Of Apartments Do You Offer?

We offer a variety of one- and two-bedroom apartment homes designed with your needs in mind. Each unit is thoughtfully crafted to provide comfort and convenience, with features like pull cords in bedrooms and baths, barrier-free design, and all utilities included in the rent. Our community is committed to providing a welcoming and accessible living environment for all our residents.

2. What Is The Application Process Like?

Our application process is designed to be straightforward and convenient. You can apply online through our secure portal. Our leasing team will review your application, conduct a background and credit check, and contact you with the results.

3. What Are The Lease Terms Available?

We offer flexible lease terms to accommodate your needs. Lease terms typically range from 6 to 12 months, but we can discuss alternative options based on availability.

4. Is renter's insurance required?

Yes, we require all residents to carry renter's insurance to protect their personal belongings. It's a simple and affordable way to provide peace of mind.

5. Are pets allowed, and is there a pet policy?

Yes, we are a pet-friendly community. We welcome your furry friends! Please review our pet policy for details regarding pet fees, breed restrictions, and other important information.

6. What utilities are included in the rent?

Rent includes trash removal and common area maintenance. Residents are responsible for their electricity, water, sewer, and any optional amenities, such as cable and internet.

7. Is there on-site maintenance and management?

Yes, we have a dedicated on-site maintenance and management team to promptly address any maintenance requests or concerns you may have. Our goal is to ensure your living experience is worry-free.

8. What amenities does The Renaissance Apartments offer?

We offer a range of amenities, including 

  • Van Transportation to Grocery and Outings
  • Pull Cords in Bedrooms and Baths
  • Restricted Access & Controlled Intercom Entry
  • Laundry On Site
  • Small Pets Welcome
  • 1 and 2 Bedroom Barrier-Free Units
  • Beautifully Landscaped Grounds With Nature Trail, Picnic and Recreation Areas
  • Elevators on Every Floor
  • Social Activities
  • Friendly and Caring Staff

9. How do I pay rent and request maintenance?

Residents can conveniently pay rent and request maintenance through our resident portal, which can be accessed online or via a mobile app.

10. What is the community like around The Renaissance Apartments?

The Renaissance Apartments is situated on 18 acres in a park-like setting, offering a serene and peaceful environment. Our community is conveniently located near Chippenham Hospital and medical offices, and is on the city bus line for easy access to transportation. We are also close to a nearby grocery store and the Care-Core Medical Center, ensuring that all your essential needs are within reach. Additionally, our beautifully landscaped grounds feature a nature trail, picnic and recreation areas, and social activities, providing ample opportunities for residents to enjoy the outdoors and engage with their neighbors.